The manager, who I believe is named Nick, was by far without a doubt the nicest and best Hilton employee I’ve ever met. As a diamond member, I’ve met tons and tons of hotel employees but this guy went above the rest. He was training a new person who he treated very respectfully, upgraded my room for free, and called in to check on me about an hour after checking in. Hilton should promote this guy and pay him to travel around and train other hotels on how to treat guests. I’ve noticed a big decline in hospitality since COVID at all branded hotels but this again was by far above and beyond anything I’ve experienced in the past decade. Give this guy a raise!!

The service was great. Rooms were pretty good. Shower control was a little confusing as it didn't work the same as the basin. The gym was tiny and had many weights missing. Pool was nice. Breakfast didn't have any non-dairy milk available but I made do. All up it was a nice stay.

The staff during this visit seemed more interested in whatever they were doing in the back office than helping customers. Never saw anyone at the front desk and had to finally call to get their attention. They answered my call before acknowledging me standing there for several minutes. Never offer my my free Diamond perks which is not that big of a deal but should be corrected nevertheless.

Nick at the front desk was very down-to-earth and knowledgeable and at check in was super fast. When the room I was in was showing reserved for the next day when I tried to extend for two more days Nick worked some more magic and not only had me keep the same room type but was able to keep me in the same room without moving which is a pain if you've already settled in your room but Nick took care of that at first I thought he was a motivated employee come to find out he's the general manager which mildly surprised me some general managers or managers can come off with a chip on their shoulder. Overall my stay was great the rooms are a little dated but still comfortable and this Hampton Inn is a little less expensive for the area so reflected in the price. The breakfast like at most Hampton had a lot of options the waffles with scrambled eggs sausage oatmeal muffins good coffee and nothing ever ran out. Would stay again. If you're looking for modern and new Hampton this wouldn't be it but it is still very clean with a great housekeeping staff. Thanks Nick!!

The accommodations and the service here were spectacular throughout my one week stay here. While staying here, I had an accident. Fortunately, Mohammed at the front desk while able to provide swift assistance in stopping further bleeding/injury and calling for immediate medical support. While I was in the hospital, he also periodically checked on my 2 dogs that were left in the hotel room. In addition, Nick the manager was very helpful in making sure the remainder of my stay was pleasant! Thank you!

One of the oldest Hampton Inns I have ever stayed at but is still in a good location with a fine complimentary breakfast. So the carpeting is a bit faded but long term employees serve with pride. I...

If you are vegan/vegetarian .. its an insult to step in for a breakfast. You cant serve scrambled egg and beef/ pork with a same container with the same lid. If you are serving meat, why put bacon...

Reception area appeared very clean as did the rest of the hotel and my room. If you have occasion to visit the Fremont, CA area for business or pleasure, then in my opinion this hotel is an excellent...